Washington MAST (Mandatory Alcohol Server Training) Practice Exam

An effective way to inform your customers of the law is by being courteous and calm. This option is correct because it is a respectful and non-confrontational approach. Option B is incorrect because ignoring the issue will not effectively communicate the law to customers. Option C is incorrect because threatening to call the police can escalate the situation and create a defensive response from customers. Option D is incorrect because talking loudly to embarrass them can also cause customers to become defensive and may not effectively convey the law. It is important to maintain a calm and courteous demeanor when informing customers of the law to ensure a positive and effective exchange.