Ace the Washington MAST Exam 2026 – Pour On the Knowledge!

Refusing service and offering alternatives is the appropriate action for servers when they suspect a customer is intoxicated. This choice aligns with responsible alcohol service practices and helps ensure the safety of the customer and others.

Servers have a legal and ethical obligation to prevent over-serving customers who may be impaired. By refusing to serve alcohol, servers are acting to reduce the risk of potential harm that could arise from serving an intoxicated individual, such as accidents or disruptive behavior. Offering alternatives, such as non-alcoholic beverages or food, helps ensure the patron's well-being without leaving them without options.

Further actions, such as calling a taxi or notifying the police, may be necessary in extreme situations, but the immediate responsibility of the server is to prevent additional alcohol consumption. Continuing to serve an intoxicated customer not only compromises their safety but also poses legal risks for the establishment and the server, as it may lead to liability issues related to alcohol-related incidents.